The fundamental skill set of high performing organizations is great management.
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​There is an art to management that is often overlooked. Studies have shown that a manager has one of the greatest impacts on mental health of any relationship a person has, and is a key determinant for whether a person stays at an organization. But it’s not just that. Management always makes a difference in how any effort goes.
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Poor management amplifies every challenge an organization faces.​
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Change initiatives are highly dependent on managers to translate initiatives into the reality of their teams. The development of new leaders is based on the quality of management they receive. The ability of senior leaders to drive vision comes from the ability to empower great managers to drive results. And the experience of belonging rarely happens if a manager isn’t focusing on bringing clarity, feedback, and support to their direct reports.
Each of these cases requires a huge amount of leadership dexterity - an ability to carve out clarity, problem solve, differentiate, and lead with care.
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Do you ever feel like it takes a big lift to move the work forward when you are a manager?
Maybe their work product needs sizable improvement before it will be ready for show time. Or you brace yourself for a conversation with your team member, knowing they may not want to hear your perspective or suit up for another round of edits.
Somewhere, the generative spark in these situations is a little dimmer. Engagement and ownership have waned. And it’s so tempting to just push through.
We believe feedback is situated in a relationship, and that “The Four Cs” (Care, Candor, Curiosity and Cultural Humility) operate as a true north in dialogue that fosters a culture of belonging.
The psychological safety that’s necessary for learning exists when team members feel “I’m for You” (not just for the work product) in the stance their managers take. “I’m for You” feedback means I honor the work you have poured in, I am invested in your long-term growth and I want to find a reasonable balance between how perfect this needs to be and all that I know you are balancing.
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